Shipping & Returns

Everything you need to know about getting your order and our exchange policies.

1. Shipping & Delivery

We strive to get your new footwear to you as quickly and securely as possible.

•Shipping Fees: All delivery and shipping fees are paid by the customer. The exact cost depends on your location and the courier service used.
•Dispatch Time: Orders are processed immediately upon confirmation. You will be notified once your package is handed over to the rider or parcel service.

2. Returns & Exchanges

If the fit isn't right or you need a different style, we offer a straightforward exchange policy. Please note that we process exchanges only, not cash refunds.

•3-Day Window: Returns for exchange must be requested and initiated within 3 days of receiving your order.
•Item Condition: The shoe must be returned in perfect, unworn condition. We cannot accept exchanges for items that show signs of wear, scuffs, or damage. Original packaging must be included.
•Return Logistics: Customers are responsible for any courier charges incurred when returning the item to us for an exchange.

Need to initiate an exchange?

Reach out to our support team on WhatsApp with your order details, and we will guide you through the quick exchange process.

Contact Support

1. Shipping & Delivery

We strive to get your new footwear to you as quickly and securely as possible.

•Shipping Fees: All delivery and shipping fees are paid by the customer. The exact cost depends on your location and the courier service used.
•Dispatch Time: Orders are processed immediately upon confirmation. You will be notified once your package is handed over to the rider or parcel service.

2. Returns & Exchanges

If the fit isn't right or you need a different style, we offer a straightforward exchange policy. Please note that we process exchanges only, not cash refunds.

•3-Day Window: Returns for exchange must be requested and initiated within 3 days of receiving your order.
•Item Condition: The shoe must be returned in perfect, unworn condition. We cannot accept exchanges for items that show signs of wear, scuffs, or damage. Original packaging must be included.
•Return Logistics: Customers are responsible for any courier charges incurred when returning the item to us for an exchange.